Refund Policy
We offer a 14 day refund policy. Please contact us within 14 days if you are unhappy with the Pro product and we'll refund you. We may ask you for the reason you would like a refund, so that we can further improve our product when possible.
Support & Updates
Support is provided via the forums only, and product updates are provided for a term of 1 year from the time of purchase. After 1 year your subscription will need to be renewed in order to continue receiving support and product updates. Please see our Support Policy for more information on what our support will cover.
Free/Pro Compatibility
Since Login With AJAX Pro is an add-on for the main/free version of Login With AJAX, you will always have access to updates and new features added to the main/free plugin even after your access to support and updates expire.
However, whilst every effort is made to make Login With AJAX compatible with older versions of Pro, due to ongoing improvements and features that cannot be predicted we cannot guarantee that future updates of Login With AJAX will be compatible with outdated versions of Login With AJAX Pro.
Licensing and Ownership
PHP files using WordPress functions and code are licensed under the GNU general public license (http://www.gnu.org/licenses/gpl.html). All other files, brand imagery & several of the icon images used are licensed under a proprietary license for unlimited personal and commercial use and cannot be redistributed as a product (or part of) without the express written consent of NetWebLogic.
Your license entitles you to indefinite use of the plugin for the amount of sites you have purchased. Every license includes access to product updates and pro support for a year, after which you will need to renew your license to obtain these updates and support. Your plugin will never stop working, nor will your license for usage expire.
Product Download
Once successfully paid on PayPal, you will be sent a username and password where you can log in and download the plugin from our Pro support site area.
Site Content
All site content, including imagery and documentation that is published on loginwithajax.com is the proprietary. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without prior written consent from us.
Plugin & Theme Compatibility
Login With AJAX Pro will be kept up-to-date with WordPress versions. Any bugs resulting from new releases will be fixed with highest priority and urgency. We reserve the right to depreciate support for older WordPress versions as time progresses.
We can not, however, guarantee that this plugin will work with every WordPress theme and plugin. We strongly recommend you try our free version beforehand to test.
Browser Compatibility
Our plugins and themes support all modern web browsers including (but not limited to) Firefox, Safari, Chrome (all on PC & Mac) & Internet Explorer. Whilst we strive to give every a seamless & near-identical experience across each of these browsers, it is impossible to compensate for the lack of web standards support (relating to HTML & CSS) in some of these browsers. In the case of a browser not support certain web standards, we will include a generic workaround for that browser, which will degrade a specific function / feature gradually and in a way that doesn’t affect the user experience negatively.
Price Changes
Once you become a member, your price becomes locked in and will not increase in subsequent years. Login With AJAX Pro reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.
Warranty
Our plugin is guaranteed to function on a clean and recent installation of WordPress obtained from WordPress.org. We are not responsible for any data loss or damages of any sort that may occur as a result of installing this plugin or services provided. We do not guarantee it will function with all 3rd party plugins or web browsers. Whilst we're happy to provide you with general support if possible, we reserve the right to not offer support for WordPress or other WordPress plugins we have not developed.
We reserve the right to change or modify the current Terms and Conditions with no prior notice.